Built-in interdepartmental programs can develop new skills and even save money but they take time and forethought to implement well Associations of various sizes are looking to cross training as a cost-effective way to retain employees and fill temporary vacancies. Organizations with an agile workforce, where staffers can function in different areas, also benefit from slower turnover, said Sheila Birnbach, an association management consultant and founder of G B Associates Inc. Cross training is especially enticing to younger workers, Birnbach said. “Our Gen X and Gen Y want opportunities to learn new things. They want to increase their marketability and their value to… Read More